Terms & Conditions

Terms and Conditions for Keystone Home Advisors Property Management

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Effective Date: September 30, 2024

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Welcome to the Keystone Home Advisors website ("Website"). By accessing, browsing, or using our Website or any services provided by Keystone Home Advisors Property Management ("we," "us," or "our"), you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully. If you do not agree with any of these Terms, you must immediately cease using the Website and our services.

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1. Use of the Website

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- Eligibility: You must be at least 18 years of age to use this Website. By using the Website, you represent that you are legally able to enter into a binding contract.

- Compliance: Your use of the Website and our services must comply with all applicable local, state, federal, and international laws and regulations. You agree not to use the Website for any illegal or unauthorized purposes.

- Prohibited Activities: You agree not to engage in any of the following:

  - Accessing the Website for any illegal or unauthorized purpose.

  - Transmitting any viruses, worms, or harmful code that could damage or disrupt the Website.

  - Attempting to gain unauthorized access to any portion of the Website or to any of our systems or networks.

  - Posting or transmitting any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

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2. Property Listings and Information

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- Accuracy of Information: We strive to provide accurate, up-to-date information regarding property listings, rental details, and other relevant services on our Website. However, we do not guarantee the completeness or accuracy of any listing, and the information is subject to change without notice.

- Third-Party Listings: Some property listings may be provided by third parties or property owners. We are not responsible for the content or accuracy of these third-party listings and do not endorse any property, business, or service linked to or advertised on the Website.

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3. User Accounts

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- Account Creation: To access certain features of the Website or our services, you may be required to create an account by providing a username, password, and other necessary information. You are responsible for ensuring the accuracy and confidentiality of your account information.

- Unauthorized Use: You are responsible for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately. We are not liable for any loss or damage arising from your failure to safeguard your account information.

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4. Payments and Fees

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- Payment Terms: Any fees for services, property applications, or rental payments made through the Website are subject to our payment policies and terms, which are disclosed at the time of payment.

- Refunds: Payments and fees are non-refundable, except as explicitly stated in our policies or required by law. Please contact our customer service team for any questions or issues regarding payments.

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5. Intellectual Property

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- Ownership: All content on the Website, including text, graphics, logos, images, and software, is the exclusive property of KEYSTONE HOME ADVISORS Property Management or its licensors and is protected by intellectual property laws.

- Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not copy, modify, distribute, reproduce, or create derivative works from any content on the Website without our express written permission.

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6. Privacy Policy

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Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices concerning your personal information.

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7. Links to Third-Party Websites

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Our Website may contain links to third-party websites or resources. These links are provided for your convenience only, and we do not endorse or control the content of any third-party site. We are not responsible for the availability, content, or practices of such external sites. Your use of third-party websites is at your own risk.

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8. Disclaimers and Limitation of Liability

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- Disclaimer of Warranties: The Website is provided on an "as-is" and "as-available" basis. We do not make any warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Website will be error-free, secure, or available at all times.

- Limitation of Liability: To the fullest extent permitted by law, Keystone Home Advisors,  shall not be liable for any damages, including but not limited to, direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use or inability to use the Website or any services.

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9. Indemnification

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You agree to indemnify, defend, and hold harmless Keystone Home Advisors, its affiliates, officers, directors, employees, agents, and contractors from and against any and all claims, losses, liabilities, damages, costs, and expenses (including attorneys' fees) arising out of your use of the Website, violation of these Terms, or violation of any third-party rights.

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10. Termination

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We reserve the right to terminate or suspend your access to the Website, without notice and at our sole discretion, for any violation of these Terms or for any other reason. Upon termination, your right to use the Website will cease immediately.

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11. Governing Law and Jurisdiction

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These Terms are governed by and construed in accordance with the laws of the Pennsylvania, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Philadelphia PA.

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12. Changes to the Terms and Conditions

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We may update these Terms from time to time to reflect changes in our services, policies, or for legal reasons. When we make changes, we will update the "Effective Date" at the top of these Terms. Continued use of the Website after any changes constitutes your acceptance of the new Terms.

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13. Contact Information

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If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

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Keystone Home Advisors

3012 Wharton St First Floor

Philadelphia PA 19146

215.664.6022

info@keystonhomeadvisors.com

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By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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These Terms and Conditions are meant to provide general guidance and may require further customization based on specific jurisdictional requirements and business practices. It's advisable to consult with legal counsel to ensure full compliance.

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SMS Terms & Conditions

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By opting in to receive SMS messages from Keystone HomeAdvisors, you agree to the following terms:

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1. Message Types

Keystone Home Advisors may send SMS messages for thefollowing purposes:

• Account notifications and updates.
• Customer care and support messages.
• Promotional messages, including information about our services, offers, and updates.

2. Message Frequency

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Message frequency varies depending on your interactions withus, your account activity, and the types of messages you have opted to receive.

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3. Message and Data Rates

Message and data rates may apply depending on your mobilecarrier and service plan.

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4. How to Opt Out

You can opt out of receiving SMS messages at any time byreplying STOP to 215.664.6022. After opting out, you may receivea confirmation message, and you will no longer receive SMS messages from usunless you opt in again.

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5. Help and Support

For assistance with SMS messages, reply HELP to 215.664.6022or contact Keystone Home Advisors at 215.664.6022.

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6. Consent and Privacy

Your consent to receive SMS messages is not a condition ofpurchasing any goods or services.

We do not sell, rent, or share your mobile information,phone numbers, or SMS opt-in data with third parties or affiliates formarketing or promotional purposes. SMS consent and consumer data are nottransferred to external organizations for marketing purposes. Information maybe shared with service providers that support SMS delivery for our own businesspurposes, subject to applicable privacy requirements.

For more information about how we collect, use, and protectyour information, please review our Privacy Policy.

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